SOLOSHOT products are guaranteed to be free from defects in materials and workmanship when properly used for their intended purpose and in their intended operating environment for one year from the original purchase date. If any product proves to be defective and is covered by the warranty, we will repair or, at our option, replace your SOLOSHOT unit without charge. We are not responsible for shipping costs associated with warranty returns. For complete details, see the information below which is also located in the manual that comes with each new SOLOSHOT. If your SOLOSHOT needs service, or if you are not sure and want to see if your SOLOSHOT needs to be serviced, please start by contacting our support team through our Contact Us page. Many issues that seem like they may require a SOLOSHOT unit to be repaired or replaced under warranty can actually be solved without sending the unit in. If we need to repair or replace your SOLOSHOT under warranty coverage, our support team will provide you with return shipping instructions and work hard to get you a working SOLOSHOT as quickly as possible.
Please note that any and all SOLOSHOT2 units and accessories purchased after August 15, 2015, whether by direct purchase or with authorized third party retailers, are not covered by the 1 year Limited Warranty due to discontinuation of manufacturing. All repairs that can be made to units purchased after August 15, 2015 will be subject to repair and shipping fees, as well as subject to the availability of remaining parts. Once the remaining parts have been exhausted, we will be unable to make any further repairs.
What is covered by the warranty? Answer: SOLOSHOT products and accessories (the “Product”) are guaranteed to be free from defects in materials and workmanship when properly used for the Product’s intended purpose and in its intended operating environment. This limited guaranty applies only to the original end user (“you”) of the Product and is not transferable. In the event of such defects during this period, your exclusive remedy and Manufacturer’s entire liability under this warranty will be for Manufacturer to repair or, at its option, replace the Product with a comparable product. Except for such repair or replacement, the sale, processing or other handling of this product is without warranty, even though any defect or loss resulting therefrom is caused by negligence or other fault.
Are there any limitations? Answer: Damage resulting from ordinary use or normal wear and tear is not covered by this or any warranty, and this warranty does not apply to any Product that has been: (i) altered, repaired or modified, other than by Manufacturer, (ii) damaged or destroyed by accidents, water damage or similar events or by any intentional, reckless or negligent acts or omissions of any party. Manufacturer assumes no liability, and you release Manufacturer from any liability, for any accident, injury, damage, death, loss, illegal activity or any other claim related to or resulting from or during the use of the Product, whether or not such use is foreseeable by Manufacturer, or (iii) SOLOSHOT3 and accessories must be purchased direct from Soloshot, Inc at Soloshot.com or on Amazon.com, or through an authorized retailer. Products and accessories purchased on eBay and/or from an unauthorized reseller are not covered by Soloshot, Inc's warranty. ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE DURATION OF THE APPLICABLE EXPRESS WARRANTY. ALL OTHER EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF NON-INFRINGEMENT, ARE DISCLAIMED. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT WILL MANUFACTURER BE LIABLE FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL, INCIDENTAL OR PUNITIVE DAMAGES, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY, ARISING OUT OF OR RELATED TO THE USE OF OR INABILITY TO USE THE PRODUCT, EVEN IF MANUFACTURER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL MANUFACTURER’S LIABILITY EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT. The foregoing limitations will apply even if any warranty or remedy provided under this Agreement fails of its essential purpose. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
How Long is the Coverage Period? Answer: The warranty coverage runs for one year from the date your Product ships.
What will Manufacturer do and not do to correct any defects during the warranty period? Answer: In the event of such defects during the warranty period, your exclusive remedy and Manufacturer’s entire liability under this warranty will be for Manufacturer to repair or, at its option, replace the Product with a comparable product. Except for such repair or replacement, the sale, processing or other handling of this product is without warranty, even though any defect or loss resulting therefrom is caused by negligence or other fault. Damage resulting from ordinary use or normal wear and tear is not covered by this or any warranty, and this warranty does not apply to any Product that has been: (i) altered, repaired or modified, other than by Manufacturer, or (ii) damaged or destroyed by accidents, water damage to the base unit or similar events or by any intentional, reckless or negligent acts or omissions of any party. Manufacturer assumes no liability, and you release Manufacturer from any liability, for any accident, injury, damage, death, loss, illegal activity or any other claim related to or resulting from or during the use of the Product, whether or not such use is foreseeable by Manufacturer.
How do I get service?
In the event of a defect during the period covered by this warranty, contact SOLOSHOT Inc. through our Contact Us page for instructions. Please note that you shall bear the cost of shipping the product to the warehouse, and SOLOSHOT Inc. shall bear the cost of shipping the product back to you after the completion of service or replacement under this limited warranty.
How does US State law apply? Answer: This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.
